Privacy Policy

Processing of personal data means any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction

The basis for processing such personal data and the administration of the data collected may be depending on the purpose of the data processing, including your consent given at the time of creating your online account and validating it by requesting to become a customer/member in thewww.lilychamre.comcommunity. The basis may also be a legal and/or contractual one, based on the contract/business relationship that has been established between you, the customer, and LILY CHARME S.R.Lby placing orders and making payments for the products ordered, by handling returns of non-conforming and/or refused products, etc.

In addition, the basis for data processing may be a legitimate and necessary basis for the conduct of the commercial and economic activities of LILY CHARME S.R.L, as provided for in the Data Protection Regulation. We will process personal data in order to improve and take protective measures, whenever necessary, to ensure the security of the use of the website and visitors to the www.lilychamre.com platform www.lilychamre.com against cyber-attacks. We will also take measures to prevent and detect attempted fraud, including the transmission of information to the competent public authorities, as well as measures to manage various other risks

These legal and legitimate grounds enable us to process personal data in accordance with legal requirements and to conduct our business activities efficiently and securely.

Scope of personal data collection

LILY CHARMES.R.L collects personal data through direct contact with Website Users lilycharme.comthrough information submitted on our Website for the purpose of placing a Pre-Order.

We hold and use personal data about existing users and purchasers on thelilycharme.com website for specified purposes, namely to promote and offer the requested products and to inform all users about how this information is stored and used.

LILY CHARMES.R.L collects personal data for the following purposes:

• Processing orders and returns; processing pre-orders for online purchases, tracking and keeping up to date with the status of pre-orders;
• communicating and providing additional information aboutwww.lilycharme.comand our products that may be of interest to website users;
Maintaining relationships with contractual partners for accounting purposes;
• Resolving enquiries regarding the fulfillment of an order;
• Verifying the ability to access and/or use certain products or services which may be intended only for persons who meet certain requirements or eligibility criteria, such as minimum age;
• recording and monitoring website www.lilycharme.com usage for internal purposes, which may include analyzing usage, measuring website performance and generating marketing reports;
• provision of services to users (e.g. answering their questions or responding to a request);
• fulfilling relevant legal obligations;
• archiving, statistical purposes.

The personal data we collect includes:

• Nume, Prenume;
• Adresă;
• Phone number;
• Email address;

The data subjects whose personal data may be processed by Dumco Sales SRL are, as applicable:

• Users, this category includes any natural person over 16 years of age registered on the Website, who, by completing the Account creation process, has agreed to the site-specific clauses in the General Terms and Conditions section
• Purchasers, this category includes any natural person over the age of 16 who creates an Account on the Website and places an Order with the purpose of purchasing or reserving products or services to be delivered at a later date.

By reading these provisions, or by providing personal data in order to access the Websitewww.lilycharme.com , data subjects are informed and/or expressly consent to the processing of personal data in accordance with the relevant legal provisions

Duration of processing of personal data

As a general rule, we will store your personal data for as long as you have an account on thewww.lilycharme.complatform. You may at any time request us to delete certain information or close your account and we will comply with such requests, subject to the retention of certain information even after the account is closed, where required by applicable law or in our legitimate interests.

Drepturile persoanelor vizate

In accordance with the provisions of the GDPR in force, the data subjects have the following rights: the right of access, the right of rectification, the right to erasure, the right to restriction of processing, the right to data portability, the right to object to the processing of personal data, the right to withdraw consent, the existence of automated individual decision-making, as well as the right to lodge a complaint to the Romanian National Supervisory Authority for Personal Data Protection, if they consider the processing of personal data to be contrary to the applicable legal provisions.

Where data processing is carried out on the basis of consent, data subjects shall have the right to withdraw their consent at any time, in written form, without affecting the lawfulness of the processing carried out on the basis of consent prior to the withdrawal of consent.

By accepting these provisions, you confirm that you have read, been informed, fully understand and agree to:

• that you have been informed of your rights under the applicable legal provisions;
• the fact that the personal data provided towww.lilycharme.com , constitute essential and determining aspects for accessing the goods and services offered by the customers registered on www.lilycharme.com,
• the fact that the processing of personal data, in compliance with the applicable legal provisions and with the present document, will be carried out by, in order to facilitate the ordering process of the products offered.
• the fact that www.lilycharme.com, will process personal data only insofar as the processing of such data is necessary for the fulfillment of the purpose for which they were collected, subject to measures concerning confidentiality and data security